Privacy Policy 7777w — Personal Data Protection for Malaysian Members

At 7777w, we understand that trust is the foundation of our relationship with every Malaysian member. When you register an account, make a deposit via Touch 'n Go, DuitNow or FPX, or enjoy live Malaysia Super League football and BWF badminton matches on our platform — you are entrusting us with your personal information. We take that trust seriously.

This Privacy Policy is the official document that transparently and fully explains how 7777w handles your personal data from the moment you register until the day you choose to close your account. We don't hide anything in fine print — we want you to know exactly what happens with your information.

This policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. We review this policy periodically and update it as needed to reflect changes in our practices or new legal requirements.

7777w collects your personal information through several means — directly when you provide it to us, automatically as you use the platform, and in some cases from legitimate third-party sources. Below is a full breakdown of the types of data collected:

Data You Provide Voluntarily: This includes all information you provide in the registration form, the KYC verification process, deposit/withdrawal forms, and any communications you initiate with the 7777w support team.

Data Collected Automatically: When you access the 7777w platform, our servers automatically record certain technical information such as your IP address, device type, browser version, and time of access. This data is used for security purposes, technical troubleshooting, and improving the user experience.

7777w uses the personal data we collect solely for legitimate and necessary purposes. We never use your data for anything unrelated to the services we provide you. The following are the primary purposes for which your data is used:

• Account Management: Creating and maintaining your account, verifying your identity through the KYC process, processing deposits and withdrawals in Malaysian Ringgit (MYR), and sending important account-related notifications.
• Service Provision: Providing access to all games and Sports Betting on the 7777w platform — from Live Casino baccarat and slots, to Malaysian Super League football betting, BWF World Tour badminton, MPL Malaysia esports, and live match wagering.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, multiple account usage, money laundering, and any other illegal activities that could compromise the safety of our platform and members.
• Responsible Gaming: Monitoring gameplay patterns to identify early signs of gambling-related issues and taking proactive steps in line with 7777w's commitment to responsible gambling.
• Service Communications: Sending important account-related information — including transaction confirmations, security notifications, platform updates, and responses to your support inquiries.
• Platform Improvements: Analysing usage data in aggregate (not at an individual level) to understand how members use our platform and drive continuous improvements to the user experience.
• Marketing Communications (with consent): Sending information about 7777w promotions, new bonuses and platform updates — but only to members who have given their consent to receive such communications. You may withdraw this consent at any time.
• Legal Compliance: Fulfilling legal and regulatory obligations applicable in Malaysia, including reporting requirements under anti-money laundering (AML) laws and KYC requirements.

7777w does not sell, rent, or trade members' personal data to any third party for commercial or marketing purposes. This is a non-negotiable principle. However, there are certain situations where we need to share your information with specific parties in order to operate our services:

• Payment Service Providers: Transaction information required to process deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX is shared with the respective providers. They maintain their own privacy policies and are bound by strict data protection requirements.
• Game Providers: 7777w's certified game providers — Evolution Gaming, Pragmatic Play, Playtech, and SA Gaming — receive only the technical data required to operate the games. They do not receive your financial information or full contact details.
• Regulatory Bodies & Law Enforcement: 7777w will disclose the necessary data to Malaysian authorities when required by law, court order, or to investigate criminal activity involving our platform.
• Technical Support Service: Technology service providers that help us operate the platform — such as cloud services, cybersecurity, and IT support — may access certain data in the course of carrying out their work. They are bound by strict confidentiality agreements.

All third parties we engage with are required to implement and maintain appropriate data security measures and to use your data only for the purposes for which we have provided it to them.

The 7777w platform uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies for different purposes:

• Essential Cookies: These cookies are required for the 7777w platform to function properly — including login authentication, session security, and basic preference settings. Without them, the platform cannot operate and they cannot be disabled.
• Performance Cookies: Collecting information about how you use the 7777w platform — pages you visit, games you play, and time spent — to help us identify technical issues and improve overall platform performance.
• Functional Cookies: Remembering your preferences such as language, display settings, and game preferences so you do not have to reconfigure them each time you log in to your 7777w account.
• Analytics Cookies: Helping us understand overall platform usage patterns — this data does not identify you individually and is used solely for platform improvements.

7777w implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or alteration. The following are the key security measures we have in place:

• Data Encryption in Transit: All communications between your device and 7777w servers are protected by TLS (Transport Layer Security) encryption protocol with 256-bit SSL standards. This ensures that data you transmit — including passwords, payment information, and personal details — cannot be read by unauthorised parties.
• Data Encryption at Rest: Sensitive data stored in our databases — including passwords (stored in hashed form) and financial information — is encrypted using industry-standard encryption algorithms.
• Layered Access Controls: A role-based access control system ensures that 7777w staff can only access the data they need to perform their duties. All access is automatically logged and monitored.
• 24-Hour Security Monitoring: Our automated security monitoring system operates 24 hours a day, detecting suspicious activity, repeated failed login attempts, and abnormal access patterns.
• Regular Security Audits: The 7777w platform and infrastructure undergo regular security audits conducted by independent third parties to identify and address any potential security vulnerabilities.
• Staff Training: All 7777w staff who handle personal data receive comprehensive data protection training and are bound by strict confidentiality obligations.

While we implement all reasonable security measures, no security system can guarantee absolute protection. In the event of a data breach that materially affects your privacy, 7777w is committed to notifying you within a reasonable timeframe and taking appropriate remedial action.

As a 7777w member and as an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data. 7777w respects and facilitates the exercise of these rights:

To exercise any of the rights above, please contact the 7777w customer support team by email at support@7777w.my. We will handle your request within the timeframe required by applicable law and at no additional charge.

7777w retains your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by law. Our general data retention principles are as follows:

• Active Account Data: For as long as your account remains active, we retain all data necessary to properly manage your account and services, including transaction history and game records.
• Data After Account Closure: Following account closure at your request, 7777w will retain your basic data — including transaction records and account history — for a minimum of 7 years, in accordance with Malaysian accounting and anti-money laundering legal requirements.
• Communication Data: Communication records with our customer support team are retained for 3 years for reference, dispute resolution, and service quality improvement purposes.
• Security Logs: Technical and security logs are retained for 12 months for the purpose of investigating potential security incidents.
• Marketing Data: Records of your marketing consent and communication preferences are retained for the duration of your account and for 3 years after account closure.

Once the relevant retention period has expired, your personal data will be securely deleted or permanently anonymised so that it can no longer be linked back to you. This deletion process is carried out in accordance with secure data disposal procedures to ensure the data cannot be recovered.

The 7777w platform is strictly for individuals who are 18 years and above. We do not knowingly collect any personal information from children or individuals under the age of 18.

Should we discover that we have collected personal data from a minor — whether inadvertently or as a result of inaccurate information provided during registration — we will immediately take the following steps:

• Suspending and subsequently closing the relevant account.
• Deleting all personal data associated with the individual from our systems as securely as possible, subject to any applicable legal retention requirements.
• Returning any legitimate remaining balance to the original payment method used for the deposit.

Parents and guardians are encouraged to use appropriate parental control software to prevent children from accessing online gambling websites. 7777w fully supports efforts to protect children from exposure to gambling content.

7777w reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to the way we handle your personal data. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Sending you a notification via email or in-platform alert at least 7 days before material changes take effect.
• Retaining previous versions of this policy for your reference upon request.

Your continued use of the 7777w platform after any privacy policy amendment takes effect will be considered your acceptance of the updated policy. It is your responsibility to review this page periodically.

If you are not satisfied with our response to your privacy inquiry, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body responsible under the Personal Data Protection Act 2010.